About us
Last updated: 2026-07-23
Pointcenter is an online store for home, garden, pool and tool products, operated from Madrid, Spain. We sell directly to consumers across the European Union.
Who we are
Pointcenter is operated by Paguee Instituição de Pagamentos LTDA · Tax ID (CNPJ/NIF): 64.929.936/0001-84 · Pl. del Carmen, 2, Centro, 28013 Madrid, Espanha. We are a small team that selects, imports and ships practical products for the home and outdoors.
Our business model
We work with a curated catalogue. Products are sourced from manufacturers and logistics partners in Europe and Asia and shipped to the customer after payment is confirmed. We do not run physical stores: prices reflect this direct model, without retail markup.
Prices, stock and shipping
All prices are shown in euro, taxes included where applicable. Orders are prepared in 1–2 business days. Standard shipping is free on orders over €50; below that a flat rate is shown at checkout before payment.
Payments
Payments are processed by Stripe. We never see or store your full card details.
Your rights
You have 14 days to withdraw from the purchase and a 2-year legal warranty under EU consumer law. See our Refund and Terms pages for the full conditions.
How to contact us
Email: suporte@pointcenter.store — Monday to Friday, 9:00–18:00 (CET), excluding public holidays. We reply within 24 business hours. We currently have no phone support; email is our only official channel.
