Contact us
Last updated: 2026-09-07
We're here to help. The fastest way to reach us is by email — we reply within 24 business hours.
Customer service
Email: suporte@pointcenter.store · Phone/WhatsApp: +55 12 98712-6929 — Monday to Friday, 9:00–18:00 (CET), excluding public holidays
Hours
Monday to Friday, 9:00–18:00 (CET), excluding public holidays.
Company
Pointcenter — online store at pointcenter.store · Pl. del Carmen, 2, Centro, 28013 Madrid, Espanha. Billing is handled by our payment institution Paguee Instituição de Pagamentos LTDA (Tax ID 64.929.936/0001-84), the name shown on your bank statement.
Returns and orders
For order or return inquiries, please include your order number in the message.
